Written by : Nick
16-09-2024
Resetting the DoorBird Intercom: A Step-by-Step Guide
Resetting a DoorBird intercom to factory settings may become necessary. This often happens when a house changes owners. Understanding how to reset the intercom can help streamline this process. Follow the steps below to reset your DoorBird intercom effectively. Although sometimes the reset process may fail, and you should start again. You probably can try different smart phones, as the app can operate differently on different OS.
Step 1: Access to the Owner’s Email
To begin, you will need access to the owner’s email used during the initial setup. This email is specified in the administration settings. If you have the administrator’s username and password, log into the administrator settings. Change the email to your own. This way, you won’t need to bother the intercom owner. This step is especially useful if you currently lack access to the owner’s email.
Step 2: Navigate to Settings
Next, go to the settings menu in the DoorBird app. Look for the “Password/Factory Reset” folder. This section allows you to initiate the reset process. Make sure you are familiar with the layout of the app to find this option easily.
Step 3: Prepare the Intercom
Now, disconnect the intercom from the power source. Then, connect it to your Wi-Fi router using a Cat5 LAN cable. Ensure that your phone and the intercom are on the same local network. After connecting the cable, plug the intercom back into the power supply. This step is crucial for establishing a stable connection.
Step 4: Select the Device
Once the intercom is powered on, open the DoorBird app on your phone. Go to “Password/Factory Reset” folder , you should see a list of devices connected to the network. Select your intercom from this list. This step allows the app to communicate with the device for the Resetting Doorbird process. Your should be in the same network with the intercom.
Step 5: Follow App Instructions
Carefully follow the steps written in the app. First, disconnect the intercom from the power grid. Then, reconnect it. Wait until the intercom indicates it has “successfully connected to the internet.” You will have 30 seconds to proceed to the next step. Click “continue “ During this time, press any intercom button five times. After that, press the “Reset Now” option. You will receive a confirmation email shortly after this step.
Step 6: Check Your Email
Open your email on a desktop computer. Sometimes, the link in the email may not work if you click it on your smartphone. This is why using a desktop is recommended for this step. Look for the confirmation email containing the reset link.
Step 7: Receive New Digital Password
Once you open the email, you will find a link to reset the intercom. After that your will redirect to DoorBird site to choose if you want just to change password of you want to reset it completely. After choosing reset you will get a new intercom digital passport with all passwords. Please keep the intercom connected to power and internet for 15 min and leave it alone to finish the reset.
Step 8: Start Setup from Scratch
Now that you can start the setup process from scratch. Ensure you enter your email in the settings. This is important for future resets. By doing this, you will have access to the intercom’s functionalities when needed.
Conclusion
Resetting your DoorBird intercom can seem daunting, but following these steps makes the process manageable. Ensure you have the necessary access and follow each step carefully. If you encounter any issues, consult the Sesame Gate Automation support team for assistance. With a little patience, you’ll have your intercom system up and running smoothly again.
Resetting the DoorBird Intercom: A Step-by-Step Guide