Written by : Nick
01-07-2025
Tousek Motor Repair: What Every Auckland Homeowner Should Know
Is your gate not working as it should? You’re not alone. Many Aucklanders face gate automation issues.
One of the most common problems involves Tousek motors.
At Sesame Gate Automation, we recently handled a Tousek motor repair that revealed some important insights. That’s why we’re sharing them here—to help you avoid stress and costly mistakes.
Let’s dive in and break it all down.
Tousek: A Trusted European Brand
To begin with, Tousek is a well-known name in the gate automation world. Based in Austria, the company has been producing gate systems for decades.
In fact, their products are widely known for being durable, efficient, and reliable.
As a result, many homes across New Zealand—especially in Auckland—use Tousek motors for both swing and sliding gates. These motors are compact, quiet, and extremely powerful.
However, despite their quality, even the best systems need occasional attention.
When the Motor Isn’t the Problem
In a recent service call, we discovered something surprising. Although the customer thought the motor was faulty, it turned out the motor was fine.
Instead, the issue came from the photocells.
Over time, and especially in Auckland’s coastal or humid environment, the photocell PCB board can become corroded. As corrosion builds up, the signal weakens—and eventually fails.
Consequently, the gate may stop working entirely.
Out With the Old, In With the Better
To fix the issue, we replaced the old photocells with Centurion i5 photocells. These are modern, reliable, and more responsive than older models.
Moreover, the Centurion brand is trusted worldwide. The i5 photocells provide better range, faster response, and reliable operation—especially in Auckland’s ever-changing weather.
So now, the gate works perfectly.
But hold on—there’s something important to note.
Watch Out: Tousek Controllers Use 32V Accessory Power
Here’s something many people overlook. Most gate accessories—like keypads, photocells, and intercoms—run on 12V or 24V.
However, the Tousek controller outputs 32V to accessories.
That’s a problem.
If you connect most standard accessories directly to this 32V output, they can burn out quickly. In other words, you could damage expensive equipment without realizing why.
Here’s the Fix: Use a Power Converter
Fortunately, there’s a simple and effective solution—a power converter.
This small device safely reduces the 32V output down to 24V or 12V, depending on what your accessory requires.
Think of it as a buffer. It protects your accessories and keeps your system stable.
For example, we always use a converter when installing Centurion i5 photocells or other sensitive devices. It’s not just good practice—it’s essential.
So, if you’re adding or replacing anything, don’t skip this step.
Feeling Unsure? Let Sesame Gate Automation Help
By now, you may be wondering: Do I need a converter? Is my setup safe? What photocells should I use?
The good news is, you don’t have to figure it out on your own.
Our Auckland-based team at Sesame Gate Automation is here to help. We’ve worked with Tousek systems for years. Whether you need troubleshooting, part replacements, or a full system check—we’ve got it covered.
Even better, we offer quick appointments and honest advice.
Why Aucklanders Trust Sesame Gate Automation
Let’s be honest—gate issues are inconvenient. But when you work with Sesame, you get a team that truly cares.
First of all, we’re local. We know Auckland’s conditions: salty air, moisture, unreliable power.
Secondly, we know the gear inside and out—brands like Tousek and Centurion are our bread and butter.
More importantly, our customers love us because we provide:
- Prompt and reliable service
- Clear, helpful communication
- No upselling or unnecessary extras
- Fair, transparent pricing
- Long-lasting solutions
So instead of patching things up, we fix them properly.
Common Signs You Need a Service
Still not sure if your system needs attention? Look out for these warning signs:
- Your gate won’t open or close
- The motor runs, but nothing moves
- The gate stops halfway
- Your keypad or intercom is unresponsive
- Photocell lights are blinking or dead
If any of these sound familiar, it’s time to take action.
Don’t wait until the issue becomes worse—or more expensive.
Ready to Book? Call Sesame Gate Automation Today
Why wait and risk more damage or downtime?
Whether your issue is simple or complex, we’re here to help. From checking your power supply to installing the right accessories, Sesame Gate Automation handles it all with care and precision.
Plus, we’ll walk you through each step and answer all your questions. You’ll never be left guessing.
Let’s get your gate system working safely and smoothly again.
Call Us Now – Get Peace of Mind
Auckland friends, if your gate isn’t working right—or you’re unsure about your accessories—call Sesame Gate Automation today.
We’ll take a look, fix what’s wrong, and keep everything running smoothly. Fast. Safe. Professional.
📞 Don’t wait—call now and book your appointment with Sesame Gate Automation.
Let us take care of your gate, so you can get on with your day
Tousek Motor Repair: What Every Auckland Homeowner Should Know